Refund policy
REFUND POLICY
All WE DIE YOUNG products are made to order — each item is produced
specifically for you after you place your order. For this reason, all
sales are final and we do not accept returns or exchanges for change of
mind, incorrect size choice, or buyer's remorse. Please review product
details and size guides carefully before ordering.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
We stand behind the quality of our products. If your item arrives
damaged, defective, or you received the wrong item, we will make it
right with a replacement or refund.
To be eligible, you must contact us within 14 days of delivery and
include:
- Your order number
- A clear photo of the issue (and the shipping label / packaging where
relevant)
Once we review and approve your claim, we will arrange a replacement or
refund at no additional cost to you.
LOST IN TRANSIT
If your tracking shows your order was not delivered within a reasonable
time, contact us and we will investigate with the carrier and resolve
it.
NON-RETURNABLE SITUATIONS
We cannot offer refunds or replacements for:
- Change of mind or incorrect size selected by the customer
- Items that have been worn, washed, altered, or damaged after delivery
- Delays caused by customs, carriers, or incorrect shipping addresses
provided by the customer
REFUNDS
Approved refunds are issued to your original payment method. Please allow
a few business days for the refund to appear, depending on your bank or
payment provider.
CONTACT
For any refund or product issue, reach out through our contact page with
your order number and we'll take care of you.